Your privacy and data security are fundamental to dewi17's operations
Last Updated: January 1, 2026 | Effective Date: January 1, 2026
dewi17 is committed to protecting your personal information and respecting your privacy rights. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our online gaming platform. By accessing or using dewi17 services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your information as described herein.
This Privacy Policy applies to all users of the dewi17 platform located at https://dewi17.cam, including visitors, registered members, and former members. It covers all personal information collected through our website, mobile interfaces, customer service communications, and any other channels through which you interact with dewi17.
dewi17 operates as an online gaming platform serving Indonesian players with sports betting, live casino, and slot game services. We process personal data in accordance with internationally recognized data protection principles and implement security measures appropriate to the sensitivity of the information we handle. This policy should be read in conjunction with our Terms & Conditions and Responsible Gaming Policy.
dewi17 acts as the data controller for all personal information collected through the platform. As data controller, we determine the purposes and means of processing your personal data and are responsible for ensuring compliance with applicable data protection laws and regulations.
For any privacy-related inquiries, data access requests, or concerns regarding how your information is handled, you may contact our Data Protection Officer at:
dewi17 collects various types of information necessary to provide our services, maintain platform security, comply with legal obligations, and improve user experience. The categories of information we collect include:
Account Registration Data: When you create a dewi17 account, you provide personal information including your full name, date of birth, email address, mobile phone number, residential address, and chosen username and password. This information is essential for account creation, identity verification, and communication.
Identity Verification Documents: To comply with Know Your Customer (KYC) regulations and anti-money laundering requirements, we collect copies of government-issued identification documents such as Indonesian KTP (Kartu Tanda Penduduk), SIM (Driver's License), or Passport, along with proof of address documents (bank statements, utility bills) and selfie verification photographs. These documents are used solely for identity verification and age confirmation purposes.
Financial Information: We collect payment details including bank account numbers, e-wallet account information (OVO, DANA, GoPay, ShopeePay, LinkAja), transaction history, deposit amounts, withdrawal requests, and bonus redemptions. This financial data is necessary to process your deposits and withdrawals and maintain accurate account records.
Communication Records: All communications between you and dewi17, including customer support chat transcripts, email correspondence, WhatsApp messages, and phone call recordings (where permitted by law), are retained for quality assurance, dispute resolution, and training purposes.
Technical Data: When you access dewi17, we automatically collect technical information including your IP address, device type and model, operating system, browser type and version, screen resolution, time zone setting, location data (country and city level), referring website URLs, and pages visited on our platform. This data helps us understand how users interact with our site and identify potential technical issues.
Gaming Activity Data: We track your gaming behavior including bets placed, games played, stake amounts, win/loss history, session duration, betting patterns, and game preferences. This information is used for game personalization, fraud detection, responsible gaming monitoring, and statistical analysis.
Cookies and Similar Technologies: dewi17 uses cookies, web beacons, and similar tracking technologies to enhance user experience, remember your preferences, maintain your login session, analyze site traffic, and deliver personalized content. For detailed information about our cookie practices, please see Section 9 below.
Payment Processors: We receive transaction confirmation data from Indonesian banks (BCA, BRI, BNI, Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI, Bank Permata) and e-wallet providers to verify deposits and process withdrawals.
Game Providers: Third-party game developers and suppliers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, PG Soft, Habanero) provide game outcome data, session logs, and technical performance information.
Verification Services: We may use third-party identity verification services to authenticate your submitted documents and detect fraudulent applications.
| Data Category | Purpose of Collection | Legal Basis | Retention Period |
|---|---|---|---|
| Account Information | Account creation, authentication, communication | Contract performance | Duration of account + 7 years |
| KYC Documents | Identity verification, age confirmation, AML compliance | Legal obligation | 7 years after account closure |
| Financial Data | Payment processing, transaction records, tax reporting | Contract performance, legal obligation | 7 years from transaction date |
| Gaming Activity | Service provision, fraud prevention, responsible gaming | Contract performance, legitimate interest | Duration of account + 3 years |
| Technical Data | Platform security, performance optimization, analytics | Legitimate interest | 13 months (cookies), 3 years (logs) |
dewi17 uses your personal information for the following purposes, all of which are necessary to provide our services, ensure platform security, or comply with legal obligations:
dewi17 processes your personal information based on the following legal grounds:
Contract Performance: Processing is necessary to fulfill our contractual obligations to you as a dewi17 member, including providing gaming services, processing payments, and managing your account.
Legal Obligation: We must process certain data to comply with Indonesian and international laws, including age verification requirements, KYC/AML regulations, tax reporting obligations, and gaming authority mandates.
Legitimate Interests: We process data where necessary for our legitimate business interests, such as fraud prevention, platform security, direct marketing (subject to opt-out rights), and improving our services, provided these interests do not override your fundamental privacy rights.
Consent: For certain processing activities, such as placing marketing cookies or sending promotional communications, we rely on your explicit consent, which you may withdraw at any time without affecting the lawfulness of prior processing.
dewi17 does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your data with the following categories of recipients when necessary for the purposes described in this policy:
We engage trusted third-party service providers to perform functions on our behalf, including payment processing (Indonesian banks and e-wallet operators), identity verification services, customer support platforms, cloud hosting providers, email delivery services, and data analytics tools. These providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
Your gaming activity data is shared with game developers (Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Ezugi, Spribe, PG Soft, Habanero) to deliver game content, validate outcomes, and maintain game integrity. These providers operate under their own privacy policies and data protection obligations.
We may disclose your information to law enforcement agencies, regulatory bodies, courts, or government authorities when required by Indonesian law, when necessary to comply with legal process (subpoenas, court orders), to investigate or prevent fraud or illegal activities, to protect our rights or property, or to respond to emergencies involving threats to personal safety.
In the event of a merger, acquisition, reorganization, bankruptcy, or sale of assets, your personal information may be transferred to the acquiring entity or successor organization. You will be notified via email or prominent notice on our website before such transfer occurs and of any choices you may have regarding your information.
We may share aggregated or anonymized information that does not directly identify you with partners for business intelligence, industry research, or demographic analysis purposes. This data cannot be used to re-identify you personally.
The dewi17 platform may contain links to third-party websites, game providers, or payment processors. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party services you access through our platform.
dewi17 implements comprehensive technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction:
All data transmission between your device and our servers is protected by 256-bit SSL/TLS encryption. Sensitive data at rest, including KYC documents and financial information, is stored in encrypted databases.
Access to personal data is restricted to authorized personnel only on a need-to-know basis. All employees undergo background checks and sign confidentiality agreements. Multi-factor authentication is required for administrative access.
Our systems are hosted in secure data centers with physical access controls, redundant power supplies, environmental monitoring, and 24/7 security personnel. Regular backups ensure data recoverability.
We conduct regular security audits, penetration testing, and vulnerability assessments to identify and remediate potential weaknesses. Security patches and software updates are applied promptly.
Automated systems monitor for suspicious activity, unauthorized access attempts, and data breaches. Detailed audit logs track all access to sensitive information for forensic analysis.
We collect and retain only the personal information necessary for identified purposes and delete data when it is no longer required, in accordance with our retention policies and legal obligations.
While we implement industry-standard security measures, no method of transmission over the internet or electronic storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and should notify us immediately if you suspect unauthorized access to your account.
dewi17 retains your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:
Upon expiration of the retention period, personal information is securely deleted or anonymized such that it can no longer identify you. Certain data may be retained in anonymized form indefinitely for statistical and research purposes.
dewi17 uses cookies (small text files stored on your device) and similar technologies to enhance your browsing experience, analyze site usage, and deliver personalized content. The types of cookies we use include:
Essential Cookies: Required for basic site functionality including login authentication, session management, and security features. These cookies cannot be disabled without severely impairing platform usability.
Performance Cookies: Collect anonymous information about how you use our site, including pages visited, time spent, and errors encountered. This helps us identify and fix technical issues.
Functionality Cookies: Remember your preferences such as language settings, display options, and game filters to provide a personalized experience across sessions.
Analytics Cookies: Used to generate statistical reports on user behavior, traffic sources, and demographic patterns to help us improve our services.
You can control cookie preferences through your browser settings. However, disabling certain cookies may limit your ability to use some features of the dewi17 platform. Most browsers automatically accept cookies, but you can usually modify settings to decline cookies if you prefer.
As a dewi17 user, you have the following rights regarding your personal information:
Right to Access: You may request a copy of the personal data we hold about you, including information about how it is processed and with whom it has been shared.
Right to Rectification: You may request correction of inaccurate or incomplete personal information. You can update most account details directly through your account settings.
Right to Erasure: You may request deletion of your personal data, subject to legal retention obligations. Certain information must be retained for regulatory compliance even after account closure.
Right to Restriction: You may request that we limit processing of your personal data in certain circumstances, such as while disputing data accuracy or challenging the lawfulness of processing.
Right to Data Portability: You may request a machine-readable copy of your personal data for transfer to another service provider where technically feasible.
Right to Object: You may object to processing based on legitimate interests or for direct marketing purposes. We will cease such processing unless we have compelling legitimate grounds that override your rights.
Right to Withdraw Consent: Where processing is based on your consent, you may withdraw that consent at any time without affecting the lawfulness of processing conducted before withdrawal.
To exercise any of these rights, contact our Data Protection Officer at with subject line "Privacy Rights Request." We will respond within 30 days of receiving your verified request. You may also lodge a complaint with a supervisory data protection authority if you believe your rights have been violated.
Your personal information may be transferred to and processed in countries outside of Indonesia where our servers, service providers, or business partners are located. These countries may have data protection laws that differ from Indonesian laws. When transferring data internationally, dewi17 implements appropriate safeguards including standard contractual clauses, data processing agreements, and technical security measures to ensure your information receives adequate protection regardless of location.
dewi17 services are strictly intended for individuals who are at least 21 years of age. We do not knowingly collect personal information from individuals under 21. If we become aware that we have inadvertently collected data from a person under the legal age, we will take immediate steps to delete that information and terminate the associated account. Parents or guardians who believe their child has provided personal information to dewi17 should contact us immediately at .
dewi17 reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date and, where appropriate, by sending you an email notification or displaying a prominent notice on the platform. Your continued use of dewi17 services after such changes constitutes acceptance of the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
If you have questions, concerns, or complaints about this Privacy Policy or our data handling practices, please contact us:
We aim to respond to all privacy inquiries within 5 business days. For urgent matters requiring immediate attention, please use our live chat or WhatsApp support channels.
dewi17 recognizes that trust is the foundation of our relationship with you. We are committed to handling your personal information with the utmost care, transparency, and respect for your privacy rights. By maintaining robust security measures, adhering to data protection best practices, and operating with integrity, we strive to earn and maintain your confidence as Indonesia's premier online gaming platform.
Our support team is available 24/7 to address any concerns about how your data is collected, used, and protected on the dewi17 platform.
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